Shareholders, governments, and consumers increasingly are holding companies accountable for harm caused in supply chains. These new demands are driving companies and multi-stakeholder initiatives to look for innovative scalable, solutions to identify, prevent, and mitigate human rights risks.
As a result, Labor Solutions’ business doubled in 2022, with clients planning on expanding LS services to more suppliers and workers in coming years.
Labor Solutions’ design and product development teams are based in Asia and many live next door to large manufacturing facilities. Our team knows our userbase well and strives to create products that meet their needs, while gathering data that can effect global change. Read more about how they think about product design here.
In 2022, we continued to update our tools to meet market demands, focusing on ease and flexibility of the design process and increased accessibility for diverse markets to simultaneously and rapidly improve both global and local value in data.
To help our clients scale and meet the global mandates, in 2022, Labor Solutions focused on building systems, data sets and tools to help clients scale to thousands of supplier sites and cover millions of workers.
Here are some of our 2022 product design achievements;
Expanded access by updating design and functionality to support illiterate users (like adding emojis)
Added new access points for our grievance mechanism tools.
Added security features to support workers in high-risk places like Myanmar.
Improved Data + Reporting
Simplified the data output to make it easier to track and identify high + low risks sites.
Structured data to focus on ensuring suppliers have functioning workplace systems that protect workers, instead of data focused on identifying specific issues.
Additional data filters to help users better understand the specific needs and trends in each sourcing country, supplier and worker demographic group.
Reporting features that make it easier to track progress over time
Created a more adaptive survey design system to support gathering data from a more diverse population, like more flexibility around mass translations, and simultaneous deployment in multiple locations
Added features to streamline recurring survey deployment
Easier to do quick deployments and track live results
Reach out to our team to get a demo of WOVO platform.
About Labor Solutions
Labor Solutions, an impact-focused business, leverages technology to connect, engage and educate workers to build resilient supply chains. Over a million and a half workers in 25 countries have access to Labor Solutions’ worker engagement platform, WOVO.