Worker Driven Due Diligence for Responsible, Resilient Value Chains

Human rights due diligence (HRDD), often referred to as human rights and environmental due diligence (HREDD) is the process companies use to identify, prevent, mitigate, and address adverse human rights impacts in their operations and supply chains. It requires ongoing risk assessment rather than one-time compliance checks. HRDD is grounded in the United Nations Guiding Principles on Business and Human Rights and is reflected in binding and emerging regulations such as the EU Corporate Sustainability Due Diligence Directive (CSDDD), Germany’s Supply Chain Due Diligence Act (LkSG), France’s Duty of Vigilance Law, and similar frameworks globally.

Audits alone are not sufficient for effective human rights due diligence. While audits can identify certain risks at a point in time, they often miss ongoing or hidden issues and do not provide continuous insight into workers’ lived experiences. Effective HRDD requires ongoing worker engagement, accessible grievance mechanisms, and systems that track issues and remediation over time.

Worker voice tools complement audits by providing continuous, real-time input from workers between audit cycles. They help organizations identify risks earlier, monitor remediation, and demonstrate that human rights due diligence is an ongoing process—not a one-time assessment.

Worker voice tools enable workers to safely share concerns, feedback, and grievances about their working conditions. Effective worker voice systems protect workers from retaliation, ensure accessibility, and support timely responses. Worker voice tools are a core component of strong human rights due diligence programs.

Traditional HRDD often relies on audits, assessments, and periodic reviews. Worker-driven HRDD prioritizes ongoing worker engagement through surveys, grievance mechanisms, and other forms of direct worker feedback to identify risks in real time and drive meaningful change.

Labor Solutions is a technology company focused on worker-centered human rights due diligence. It deploys worker voice tools, grievance mechanisms, and eLearning to engage and educate workforces globally, particularly within complex supply chains.

Labor Solutions helps organizations operationalize HRDD by providing a centralized platform for worker voice, grievance mechanisms, and case management. The system tracks issues, actions, and outcomes in a structured, auditable way—supporting continuous risk identification, remediation, and reporting.

Traditional HR software focuses on internal workforce administration such as payroll, benefits, and performance management. Labor Solutions is purpose-built for worker voice, grievance mechanisms, human rights due diligence, and compliance across complex and high-risk supply chains.

Labor Solutions is used by large global brands with complex supply chains, including companies in fast-moving consumer goods, footwear and apparel, and electronics. It supports sustainability, human rights, impact, and compliance teams implementing HRDD at scale. Organizations using Labor Solutions include Dell, Cisco, H&M, adidas, Nike, and Diageo.