New: Improve: A Supplier Self-Assessment + Automatic Action Plan
- Labor Solutions
- Jul 16, 2024
- 3 min read
Updated: 3 days ago
Labor Solutions Launches Improve
Labor Solutions is proud to announce the launch of Improve, our newest digital tool designed to support supplier self-governance through standardized assessment and automatic action planning — aligned to the WELL indicators and informed by worker voice data.
At Labor Solutions, we believe that assessments alone do not create change. Real improvement happens when suppliers are empowered with clear expectations, practical guidance, and achievable next steps. Audits, surveys, and data collection are only the starting point. What matters is how insights are translated into support, action, and continuous improvement.
Historically, improvement plans required significant time, resources, and external consultants, making them difficult to scale across supply chains. Improve was built to change that.
Improve
Turning Worker Voice into Focused Supplier Action
Improve is a fully digital supplier self-assessment and automatic action planning tool, built on the WELL indicators and designed to support risk-based due diligence and continuous improvement, in line with emerging regulatory expectations such as the EU Corporate Sustainability Due Diligence Directive (CSDDD).
Action plans are triggered by the three lowest-scoring WELL Worker Survey indicators, ensuring improvement efforts are grounded in real worker experiences and focused on the areas of highest risk and impact.
Rather than overwhelming suppliers with long corrective action lists, Improve prioritizes focus, feasibility, and progress over time.
Meets Suppliers Where They Are
A Progressive Maturity Framework
Improve uses a progressive maturity framework, with defined levels that reflect different stages of supplier performance.
Suppliers are assessed against WELL-aligned competencies
When competencies are not met, an action plan is automatically generated
Action plans are calibrated to the supplier’s maturity level, supporting realistic, step-by-step improvement
This maturity-based approach aligns with CSDDD expectations around ongoing risk mitigation and continuous improvement, rather than one-time compliance or disengagement.
Focused Action Plans
Drive Continuous Improvement
To ensure improvement efforts are achievable and sustained:
Suppliers receive only three priority topics per action plan
Topics are selected based on the lowest-performing worker survey indicators
Each topic includes clear guidance, resources, and evidence requirements
By limiting action plans to three focused areas, Improve helps suppliers take meaningful action, build internal capacity, and demonstrate progress over time — a core principle of continuous improvement under CSDDD.
Instant Insights + Scoring
Faster Risk Management
Improve provides instant insights that support faster review, prioritization, and follow-up.
Key capabilities include:
Module-level scoring aligned to the WELL indicators
Immediate results upon assessment completion
Fast reviews with automatic or manual validation options
Aggregated views across suppliers, countries, regions, and commodities
These insights help companies identify systemic risks, monitor progress, and document ongoing improvement efforts — supporting internal governance and regulatory reporting needs.
Scalable, Digital, and Built for Global Due Diligence
Improve is designed to support scalable human rights and environmental due diligence across global supply chains:
Multilingual assessments with automatic translations
Comprehensive data collection, including documents and verified signatures
Real-time supplier-level and portfolio-level reporting
Suppliers receive their results and action plans immediately at the end of the assessment and via email, reinforcing accountability and follow-through.
CSDDD Principles
Supporting Supplier Ownership
CSDDD emphasizes engagement, prevention, mitigation, and continuous improvement — not box-ticking or one-off audits.
Improve supports these principles by:
Grounding improvement in worker voice data
Prioritizing the most salient risks
Providing clear, achievable actions
Enabling ongoing tracking and follow-up over time
