Worker Wellbeing, Engagement + Livelihoods
Listening to Workers to Create Better, Safer Workplaces + Value Chains
Worker Voices. Real Impact.
One Survey. Every Industry. Better Results.
A stakeholder-led, modular tool to amplify worker voices, reduce survey fatigue and deliver credible, comparable insights to improve supply chain workplaces worldwide.
From wellbeing and safety to equality, livelihoods, and engagement — hear directly from workers to understand what matters most.
Co-Created, Trusted + Used Globally
Expert-Led Quality, Stakeholder-Driven Efficiency, Worker-Centered Outcomes.
The WELL Survey is intentionally inclusive, shaped through a multi-stakeholder design process led by organizations that have deployed thousands of worker surveys reaching millions of workers worldwide for over a decade.
The Industry’s First Modular Survey
Global Comparability, Industry Aligned, Local Impact
The Core WELL Survey
A Survey Designed around 8 Indicators to Address Universal Workplace Risks
Start with
A Thematic Focused Survey
Surveys on Themes like Migrant Workers Gender + Equality
Build Your Own Survey
Use the Indicators to Design a Survey around your Priorities
A Modular Design Framework, Built Around Key Indicators to Ensure Flexibility + Scalability.
Choose the indicators you need - on themes like safety, pay, or wellbeing - for a multi-dimensional view of worker experience.
Deeper Insights
Go Deeper on Impact or Risks
Add Indicators for Specific Risks or Impact Themes
Add Local Relevance
Add Context Specific Indicators for Sites, Geographies or Populations
Flexible Indicators. Consistent Questions.
Your Survey. Industry Aligned.
The Core WELL Survey
A recommended Core Set of Indicators Based on Universal Workplace Risks - 22 Questions, 8 Indicators - Industry Tested, UNGP-aligned, supply chain ready.
Engagement
Fair Pay + Compensation
Professional Development
Occupational
Health + Safety
Access to Remedy
Harassment
+ Abuse
Workplace Communication
Wellbeing
Join the more than two dozen brands actively deploying WELL in their supply chain
“The WELL Survey has become an important part of our Human Rights Due Diligence strategy. Its indicator-based approach provides clear, reliable insights into workers’ experiences, helping us validate conditions beyond traditional audits, strengthen risk assessments, and engage suppliers in more meaningful conversations about worker well-being.”
-Carters
Built for Clarity. Built for Collaboration.
Built for Workers.
For too long, suppliers and workers have struggled with bad questions, overlapping surveys, inconsistent standards, and limited comparability. The result: wasted time, frustrated workers, and data gaps.
That’s why we built the WELL Survey:
Less Fatigue. Global Data. Smarter Collaboration.
Setting the Bar
WELL Methodology + Standards to Ensure Data Validity
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Statistically-Backed Implementation Guidelines for Consistency + Efficiency
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Expert, Standard Translations
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Clear Reporting Standards to Enable Collaboration, Drive Change and Prevent Duplication
The WELL Seal
A Sign of Suppliers Who
Listen to Workers
Read More About How Worker Surveys Drive Impact
The WELL Worker Survey FAQs
What is the WELL Worker Survey? The WELL Worker Survey is a Worker Wellbeing, Engagement + Livelihoods Survey. It is a modular, worker-centered survey framework designed to capture workers’ lived experience across global supply chains. It gathers primary data directly from workers to surface risks, assess system effectiveness, and generate actionable insights aligned with human rights due diligence requirements.
How is the WELL Survey different from traditional worker surveys or audits? Audits assess policy compliance at a point in time but do not reflect daily working conditions. Worker surveys and grievance data surface risks audits often miss, including fear of retaliation, excessive overtime pressure, recruitment fees, and informal labor practices.
How was the WELL Survey developed? The WELL Survey was developed through a multi-stakeholder design process involving brands, labor experts, and organizations with extensive experience deploying worker surveys at scale. Contributors included representatives from companies such as Nike, adidas, Decathlon, H&M, the LAKE Advisory network, and Labor Solutions. The design process drew on more than a decade of worker engagement experience across global supply chains.
How does the WELL Worker Survey support human rights due diligence (HRDD)? WELL provides primary worker data that can be used across HRDD processes, including risk identification, prioritization, and ongoing monitoring. Its indicators align with international expectations for due diligence and help companies move beyond compliance toward continuous improvement.
Who uses the WELL Worker Survey? The WELL Survey is used by brands and companies across agriculture, seafood, electronics, footwear, apparel, and telecommunications. It is deployed across supply chains with varying levels of maturity and is designed to be accessible to workers in diverse contexts.
How does the WELL Survey modular design work? The WELL Survey is built from indicator-based modules that can be combined or repeated over time. This allows companies to focus measurement on priority risks, adapt to sector or country context, and track change without starting from scratch each cycle.
How are worker safety, anonymity, and trust protected? The WELL Survey is designed to protect worker anonymity and reduce risk of retaliation. It is implemented using secure data practices and worker-centered methodologies that prioritize informed consent, confidentiality, and safe participation.
How does the WELL Survey connect to action and improvement? WELL is designed to be part of a closed-loop system. Survey insights feed directly into tools like WOVO Improve and aligned eLearning, enabling suppliers and brands to turn worker feedback into targeted action planning, training, and follow-up.
