The WELL Survey Launch: Listening to Workers, Driving Change
- Labor Solutions
- 5 days ago
- 2 min read
Updated: 2 days ago
When Workers are Heard, Workplaces Improve.
For over a decade, Labor Solutions has been building tools to give workers a voice and help organizations act on collected data. Today, we’re proud to launch The WELL Survey (Wellbeing, Engagement and Livelihoods Survey) - a smarter, more adaptable way to capture and understand workers’ experiences across global supply chains. This worker engagement survey doubles as a digital worker wellbeing survey and workforce listening platform, helping brands capture worker voices at scale.
Leading the Future of Worker Surveys
Across industries regulators, investors and consumers are demanding greater supply‑chain transparency and ethical operations. Europe’s Corporate Sustainability Due Diligence Directive and other emerging human‑rights laws make it clear that companies must protect workers’ rights.
Co-Created, Trusted and Used Globally
The WELL Survey is the result of collaboration across the industry. Contributors and early adopters include adidas, H&M, Decathlon, carter's, Lake Advisory, and others. Together, we’re streamlining surveys, strengthening worker trust, and enabling cross-industry comparisons.
Its functions as a supply chain worker survey and labor rights survey tool is ideal for human rights due diligence worker surveys and ESG due diligence surveys that benchmark conditions across countries. By combining a standardised core with optional modules and "build‑your‑own" questions, it provides global comparability with local relevance.
Built for Global Benchmarks and Local Impact
The survey’s modular design enables cross‑industry collaboration and reduces duplication. Organizations can start with a fixed set of standardized questions - The WELL Core Questionnaire - on themes like safety, pay, wellbeing, equality and more.
To focus on local needs, locally relevant indicators - such as grievance mechanisms, recruitment or fair working hours - or up to three custom questions for specific risks or priorities, can be added.
The WELL Survey is a workplace wellbeing monitoring solution that scales from a factory worker feedback system to a multinational program. Because each indicator is a fixed grouping of questions, results remain comparable across users and suppliers.
Turning Insights Into Action
Worker Voices Drive Results: Experience-based questions encourage open, honest feedback.
Ongoing Relevance: Biannual updates ensure the survey reflects workplace realities.
Recognition: Participating workplaces earn the annual WELL Seal, demonstrating their commitment to worker wellbeing.
All surveys are multilingual, ensuring accessibility and comparability across diverse regions.
Organizations receive in‑depth reports featuring indicator rankings, employee Net Promoter Scores (eNPS), demographic breakdowns and year‑over‑year tracking - turning worker voices into actionable insights. These are best practices for worker engagement surveys and highlight how to collect worker feedback digitally in ethical supply chains.
Ready to Lead with Worker Wellbeing?
The WELL Survey offers a structured way to listen, measure and improve. Whether your goal is regulatory compliance or genuine worker wellbeing, this tool gives you the data and benchmarks to drive meaningful change.
To learn more or deploy the survey, visit The WELL Survey website and join the movement to create better, safer workplaces.
