Reliable worker feedback requires primary data collected directly from workers using surveys designed for language, literacy, and risk context. Worker-centered surveys capture lived experience at scale and provide evidence beyond audits and supplier self-reporting. 🔗 Learn more: WELL Worker Survey

Audits assess policy compliance at a point in time but do not reflect daily working conditions. Worker surveys and grievance data surface risks audits often miss, including fear of retaliation, excessive overtime pressure, recruitment fees, and informal labor practices.

Surveys must be risk-based and adapted to how work actually occurs. Effective deployment considers timing (e.g., harvest cycles), delivery method, and local languages to reach seasonal, contract, and informal workers.

Worker-centered due diligence relies on primary worker data combined with supplier engagement and follow-up action. This typically includes worker surveys, grievance mechanisms, supplier self-assessment, and tracked improvement processes.

Yes. Primary worker data supports evidence-based risk identification, remediation, and effectiveness in practice, aligning with UNGP expectations and emerging regulatory requirements such as the EU Corporate Sustainability Due Diligence Directive.